Privacy Policy
Effective Date: October 15, 2025 Last Updated: October 15, 2025
Introduction
Welcome to Webinar Lead Lab ("we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information You Provide
When you create an account or use our services, we may collect:
- Account Information: Name, email address, password (encrypted)
- Profile Information: Avatar images, organization details
- Payment Information: Processed securely through Stripe (we do not store your full credit card details)
- Communication Data: Messages sent through our contact form or support channels
Authentication Data
We support multiple authentication methods:
- Email/password login
- Magic link authentication
- Social login (third-party providers)
- Passkeys
- Two-factor authentication codes
Automatically Collected Information
When you visit our site, we automatically collect:
- Analytics Data: Through PostHog, we collect page views, interactions, session duration, and usage patterns
- Technical Data: IP address, browser type, device information, operating system
- Cookies: Small files stored on your device (see Cookie Policy below)
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Process your transactions and manage subscriptions
- Send you important updates about your account
- Respond to your inquiries and support requests
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect and process your data:
Stripe
We use Stripe for payment processing. Stripe's privacy policy is available at https://stripe.com/privacy
PostHog
We use PostHog for analytics to understand how users interact with our service. PostHog's privacy policy is available at https://posthog.com/privacy
AWS S3
We use Amazon S3 for file storage (avatars and other uploads). AWS's privacy policy is available at https://aws.amazon.com/privacy/
Supabase
We use Supabase for database and authentication services. Supabase's privacy policy is available at https://supabase.com/privacy
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and keep you logged in
- Remember your preferences (language, theme)
- Analyze site usage through PostHog analytics
- Ensure security and prevent fraud
You can control cookies through your browser settings, but disabling cookies may affect functionality.
Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide our services
- Required by law or for legitimate business purposes
When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Receive your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke previously given consent
To exercise these rights, contact us at hello@webinarleadlab.com
Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS/SSL)
- Encrypted password storage
- Regular security assessments
- Access controls and authentication
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.
Children's Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: hello@webinarleadlab.com Website: https://webinarleadlab.com
GDPR Compliance (For EU Users)
If you are located in the European Economic Area (EEA), we process your data based on the following legal grounds:
- Consent: When you provide consent for specific processing activities
- Contract: When processing is necessary to fulfill our services
- Legal Obligation: When required by law
- Legitimate Interest: For analytics and service improvement
You have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.
CCPA Compliance (For California Residents)
California residents have the right to:
- Know what personal information we collect, use, and disclose
- Request deletion of personal information
- Opt-out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your rights
To exercise your CCPA rights, contact us at hello@webinarleadlab.com